News

CommLink working with Lift Companies

Offering emergency services such as lift repairs or responses for ‘trap-ins’ means staffing the phones 24 hours a day. This can be a costly but necessary challenge for your business. We can help your organisation manage emergencies as they occur and add value for your customers at a fraction of the cost. CommLink’s Out of Hours Service can provide you…

Missing Calls?

Overflow Services to support unexpected increases in call volume For most companies it’s hard to predict when and how many calls are going to come in. All too often it’s quiet one moment and then suddenly you are rushed off your feet and losing calls the next. Businesses, regardless of size, suffer from unpredictable and volatile marketing responses, sickness, holiday…

Using a Contact Centre to boost your Personal Injury Fees…

We understand that the Personal Injury market is extremely competitive right now, with multiple marketing campaigns being run thought just about all channels. Most PI firms will be actively marketing and generating responses, but can your firm handle these calls effectively and still focus on your day to day business? Marketing campaigns can fail if you are not prepared, or…